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mVaayoo Voice SMS
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Voice SMS - Features

Voice Broadcasting & Bulk Voice SMS


Outdial and Retry mechanism
 
Go The system can make multiple outbound calls at a time. For voice calls that do not get completed as the user’s phone is busy, not-reachable etc, retry mechanism is available
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DNC list for each campaign
 
Go The entire DCN (Do Not Call) mobile number database will be filtered for each campaign
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Multi channel dialing
 
Go Our outbound dialer platform in capable of dialing parallel calls for quick completion of the campaign. i.e. 100 parallel calls can be initiated which can be increased or decreased as per requirement
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Get user response through Touch-tones
 
Go We provide you a facility integrate a user response via pressing various keys on mobile phone/telephone
  Example:
Press 1 to book your tickets

Press 2 to get a call back OR
Press 3 if you are not interested

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Call forwarding option
 
Go We provide you a facility to play an automated call (IVR) for an incoming call and on choosing a right option (Press 5 to talk to our Executive) and automatic call forwarding can be enabled
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Integrate with third party
 
Go Integration with third-party systems like Websites, applications, ERP or CRM systems can be done on real-time using standard method like HTTP for outbound as well as inbound voice calls
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Scheduling Bulk Voice campaigns
 
Go You can schedule your voice campaign on a predefined date and time. The called will be dialed out only at that time. Multiple messages can be scheduled with overlapping time/date ranges. These are handled independently of each other
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Voice SMS charging only on successful calls connected
 
Go We will charge only those calls which are successfully connected to the end users. Complete report for the successful calls will be shared
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Reporting
 
Go We will share the extensive real-time reporting on the behavior of the voice campaign



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